Applies to
StifleR Server

Symptoms
StifleR Server installation fails with the following error

There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

Cause
During the StifleR Server installation there is the option to “Use a custom app pool instead of the web site default”.

The installer will not create this custom app pool and accordingly in this configuration, the creation of this it is an installation pre-requisite.

Solution
Create the custom app pool before installation